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Support

Contact us only on technical issues. Not for any discussion. 

Problems you may encounter: 

Cannot register or login.
Allow cookies and java script to register or to login: 

To allow our cookies, copy the URL in the address bar of your browser. Next: 
Internet Explorer: Tools->Options->Privacy->Edit or Sites->Paste the URL in the box->Allow->OK ->OK
Firefox: Tools->Options->Privacy->Exceptions-> Paste the URL in the box -> Allow->Close ->OK 
Opera: Tools->Preference->Advance->Tick: Accept Cookies -> OK  Other browsers are much the same

Cookies are never a treat. Cookies are text files, not executable files. So, you are only being fooled that cookies are any treat, in order to make you buy scanners, that wrongly show up cookies as any treat. Never remove cookies. You are not allowed to be fooled here. So, relax.
Examples of scanners wrongly showing up cookies to fool you: AVG, Registry Booster, spyware scanners, browsers, some fire walls, etc. If possible disable the feature showing up cookies as any treat to fool you. From now on do not fall for any cookie-scare story. Here in Escaper Zone you escape cookie scares.

I paid for my membership, but it says "Inactive". 
This may happen when your session has expired. It took you too long to make the payment or your payment is fraudulent. So here is what you do if the payment is not fraudulent. Close your browser, then restart it and try to log in. Still no luck? Then we did not receive your payment. 

The system is design not to miss a payment. It also does not fall for fraudulent or inappropriate or fake payments and makes a record of such payments to take appropriate action against those doing this.

I paid for my membership, and it says "Active", but membership is Free Membership. 
We most likely receive your payment, but for some reason the system did not complete the payment process. Just wait for a few hour. The system will automatically complete the process later. How long this will take depends on the problem. 

If you can navigate in your account then it should be process with an hour. If not, then login into your Paypal account and find the payment with the Transaction ID # that Paypal has sent you. If you cannot find it, then no payment was made. If you find it check that what the Status says. 

If it doesn't say Status Completed" then no payment was made. if it says Completed, check if the payment was made to us. If yes, then Paypal will notify us and we will process the payment.   

I am blocked from accessing my account

The only reason to be blocked is if you violated any rule. We will investigate the reported violation. If no violations is detected, then your account will be activated again. Please, do not violate any rule. You are here to escape violations. This is the Escaper Zone. 

Please, be lovely, okay?